Shape Image
Shape Image

IT Outsourcing Services: Maximize Flexibility and Control

Agenciyo IT outsourcing company is well-versed when it comes to server maintenance, which includes our engineers working remotely on your machines, server & workstation software updates on Windows operating systems, server & network monitoring and doing antivirus updates.

How do our Outsourced IT Support Services work?

IT Helpdesk Support

Unlimited Helpdesk Support from our team of friendly, plain-speaking technical experts who get to know your teams and understand your business.

Onsite IT Support

Our outsourcing services will meet with you to understand your needs and determine how many days your Technical Consultant will be on-site, working on projects and supporting your teams.

Account Management

Your dedicated Account Manager will carry out regular IT Support Reviews with you to ensure the service you are receiving is the best it can be and to identify opportunities for improvement.

IT Roadmap

At outsource SEO services, each client has an IT Roadmap detailing key activities, renewals, and recommendations to help you meet and exceed objectives.

Monitoring

We will monitor your servers at outsourcing of information technology services, workstations and wider infrastructure, identifying and resolving issues before you even know about them.

Onboarding

Our outsourced it services onboarding process is designed to ensure a smooth transition from your current supplier to Complete I.T., meaning minimum disruption for you.

Fixed Monthly Fee

Our Toronto it outsourcing monthly pricing model is simple and does not change, removing the complicated per user, per server pricing models which need continual review as you scale up or down.

The Core Services by IT outsourcing company

Shape Image
Shape Image

How IT outsourcing with Agenciyo can drive results

Successful transformation is possible only through forward-thinking approaches where competencies, dedication, and culture can generate value both today and in the future. Over the years, we have offered information technology outsourcing services for businesses that extend beyond technology. As Best outsourcing company in Canada we know people, processes, and teams are also essential elements to achieve the desired business outcomes.

  • IT cost savings with best practices
  • Increasing revenue via IT experts
  • Business expansion through resource freedom
  • Faster software delivery

Key Benefits Our IT outsourcing company Offers

On Site Technician Support

When a situation cannot be resolved remotely, Agenciyo will schedule a site visit from one of our IT professionals. 5 hours monthly are included in your Outsourced IT Support package.

E-Mail Support/Unlimited

Our IT Support Miami team is available 24/7 through our email system, we welcome you to email us as many times with any questions or concerns, we will open a service ticket and contact you if needed to resolve the issue.

Proactive Support

As one of the leading IT Service Provider, we actively monitor your server and network to help minimize your down time and crashes. Our proactive support maintenance ensures we get the problem BEFORE it gets to you.

Remote Support

In just 2 minutes, our Remote Network Support team can connect to your workstation and troubleshoot with you. One click and we will share your screen. Yes, that quick!

Service Ticket Submission

Just click on “Support Ticket” on the top right corner, enter your information and our IT Maintenance staff will contact you to resolve the issue.

Phone Support

Need to talk to someone? No problem! Enjoy unlimited access to our experienced engineers for assistance and expert guidance any day.

Daily Server Back Up Check

Every morning, our dedicated IT staff will carefully monitor and verify that the backup from the night before was completed successfully and securely on your server.

Domain & E-Mail Hosted

Our mail servers are secured with the latest spam control and anti-virus scans, to make sure emails will get to you clean and spam free. One FREE domain and POP hosted email server is included in every IT support services package.

Monthly Server Maintenance

One of our engineers will connect remotely to your server and make sure that your server is secure, that your hardware and software are running with no errors and of course that it has enough disk space to run your business continuously.

Server & Workstation Windows Update

Windows updates are essential to run your operating system safe and secure. We will schedule with you to run and install updates as they are available from Microsoft corporation.

Network & Servers Monitoring

Our state of the art monitoring system and command center is available to all our valuable customers. Anyone can say they monitor your network for you.

Regular AntiVirus Updates

It is important to regularly update anti-virus software. As viruses get pushed to the web, our Technicians will alert and contact you to have those updates.

24/7 Chat Support
for all Agenciyo Desk Users

Got Questions?
We've Got Answers

You can outsource tasks like customer support, content creation, data entry, graphic design, and digital marketing.

We use secure systems, encryption, and confidentiality agreements to protect your data.

Outsourcing helps save time, reduce costs, and allows you to focus on your core business functions.

Yes, we provide dedicated resources and regular updates to ensure seamless task execution.

Yes, our team is equipped to manage high-volume tasks efficiently.

Communication is facilitated through email, calls, or project management tools for regular updates and queries.